Our goal is customer satisfaction. Having said that, there are things we can and things we cannot do. If bad things happen and you cannot make a workshop, we want to be fair to you. Give us notice and we can refund your tuition. On the other hand, if an emergency happens on the day of a workshop, we cannot replace you with another registrant on the “wait list” so we’ll have to transfer your tuition to a future program. See details below.
PRIOR TO THE PROGRAM:
Your tuition may be refunded if you give us enough notice. Cancellations must be made in writing by fax (808-552-0220) or e-mail (firstname.lastname@example.org) at least 14 days prior to the start date of the event you’ve registered for. This allows us to let in any other persons on a “wait list.” Your refund (less $50 administrative fee) will be issued. If cancellation is made within 14 days prior and up to the 1st day of the event your registration is transferable to another event within the same or next calendar year.
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